Adviatech's Live Online Customer chat puts you in direct contact with your web site visitors. This advanced program originally written by Eric Gerdes will empower your business to offer live support to your clients while increasing sales. Adviatech's Live Online Customer Chat gives you the ability to initiate conversations with visitors to your web site from the admin panel. That means you can monitor people on your web site based on there IP address and give your visitors customer assistance that traditionally is only expected in physical retail locations. This solution can easily be used by an outsourced customer support company. Adviatech provides complete implementation of the "Live Chat" buttons on your current web site and offers training to your customer support personnel.
Live Support with visitors on your site in real time
Proactive chat invites
Typing Preview to see what is being typed as it is being typed
Chat Transcripts and Logging
Canned Messages
Page and referer Tracking
Your Adviatech Live Customer Chat application will run on a dedicated account with a dedicated database for you to exclusively serve your clients. We provide training and toll free support whenever you need it!
